- GENERAL: The Switch Group Portal is a FREE 1-Click Application for all your maintenance needs available on iPhone systems. The Portal uses your phone’s Internet connection (WI-FI or EDGE/2G/3G/4G Connection, as available). With a simple click of a button, share your requirements with the Helpdesk team and allow our maintenance professionals to attend and do what they do best.
- HELPDESK: Online access to our always available Helpdesk team for all your maintenance needs.
- REPORTS: Real-time access to a LIVE feed of all maintenance requests related to one or more of your properties. Our log reports will give you a snapshot of the health of your premises, including an ETA for our team on site.
- CALENDAR: Enter and your Calendar Dashboard will give you a quick snapshot of all pending maintenance requests and any scheduled upcoming visits from our maintenance professionals.
- ACCOUNTING SERVICES: Real-time access to all your Accounting needs such as Statement of Accounts for each property, Outstanding Dues, and Billing History.
- SURVEY FEATURES: Personalized Satisfaction Surveys for you to rate our services and send your highly valued feedback straight to our Quality Control teams, in line with our Company’s strategy for continual improvement.